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GENERAL TERMS AND CONDITIONS

Of course we will process your order according to the general terms and conditions as defined by the dutch consumer authority. Here you will find the various articles:
1. - Definities
The following definitions apply to these terms and conditions:
1 Platform owner: The natural or legal person who offers services to buyers and sellers through a platform;
2 Environment: www.petcure.nl, www.petcure.de, www.petcure.be, www.petcure.fr, www.petcure.eu and any other specified application;
3 Platform: The environment where third parties offer products to consumers;
4 Consumer: Any visitor to the area;
5 Seller: A third party, a natural or legal person who offers products to consumers through the platform;
6 Buyer: A consumer who purchases a product through the platform and enters into a sales contract with the seller;
7 Buy agreement: An agreement between seller and buyer that is created by the buyer buying a product from the seller via the platform;
8 Right of withdrawal: The possibility for the consumer to withdraw from the contract within the cooling-off period;
9 Model withdrawal form: The European model withdrawal form in these terms and conditions. The form need not be available if the buyer does not have the right to cancel the order.

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2. - Identiteit van de verkoper
1   The agreement is made with

TPC BV
Gv Juliana v Stolbergln 31 C2000
2263AB Leidschendam
Nederland
     
2   The platform owner ("Petcure") does not become a contractual party in relation to items purchased through our online shop, the Petcure platform or a third-party provider, even if these terms are stated by a third-party provider at the time of conclusion of the contract.

Petcure performs order and payment processing on our behalf and with our consent.

 


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3. - Toepasselijkheid
1   The following terms and conditions apply to all orders for goods offered in our online shop on the Petcure platform.
     
2   These terms and conditions also apply to orders placed outside the Petcure Platform if these terms and conditions are included when the contract is concluded.
     
3   In so far as these general terms and conditions do not contain a special provision, the general terms and conditions of use of the Petcure platform also apply.

 


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4. - Offer & price
1   The presentation of products in the online shop is not a legally binding offer, but a non-binding online catalogue. You have the option of placing an order using the shopping cart system.
     
2   You can place our products in the shopping cart without any obligation. Before placing a binding order, you can correct your entries if necessary using the correction tools provided and explained in the ordering process.
     
3   All prices include VAT, exclude any shipping costs
     
4   The offer is not aimed at resellers.

 


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5. - The agreement (including language & text storage)
1   By clicking the order button, you place a binding order for the goods in the shopping cart. The order acknowledgement follows immediately after the order is sent but does not yet imply acceptance of the contract.
     
2   The platform owner („Petcure“) does not become a party to the agreement in relation to items purchased through our online shop, the Petcure platform or items purchased through an external party, even if these terms are included by an external party at the time of entering into that agreement.
     
3   The contract is only established by an explicit declaration or making the goods available.
     
4   The agreement will be concluded in Dutch.
     
5   The text of the agreement is not stored by us.

 


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6. - Payment
1   Payment is made via the payment processing of the Petcure payment service providers Mollie or Paypal according to the payment methods and conditions offered. You can view the payment methods currently offered on the Petcure website.
     
2   We or Petcure reserves the right to exclude individual payment methods. The payment methods available are optional in the ordering process. Please also note the information in Petcure's privacy statement under "Privacy".
     
3   The goods remain our property until full payment has been made.

 


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7. - Delivery & logistics service providers
1   The goods will be made available for collection.
     
2   If you do not wish to collect yourself, you can use a representative. Representation is also possible through logistics service providers who can ship and deliver the ordered goods on your behalf. Selection and assignment of the logistics service providers are at the discretion and own responsibility of the buyer, we and the platform owner have no influence on this.
     
3   Once you have collected the ordered goods yourself or by a third party commissioned by you, the risk of accidental loss and accidental deterioration of the goods passes to you at the time of delivery to you or to the third party commissioned by you. The delivery of the goods fulfils our obligations under the contract

 


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8. - Warranty & guarantees
1   Legal liability for defects applies.
     
2   Information on any additional guarantees and their exact conditions can be found with the product and on special information pages in the online shop.

 


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9. - Liability
1   We are liable for claims resulting from damage caused by us, our legal representatives or substitutes
- in case of injury to life, limb or health
- in case of wilful or gross negligence or breach of duty
- in case of warranty, if agreed, or
- insofar as statutory product liability applies.
     
2   In case of breach of essential obligations under the contract, the performance of which is indispensable for the proper performance of the contract and on the performance of which the other party to the contract may reasonably rely (cardinal obligations) within the scope of a given guarantee, insofar as agreed.
     
3   Furthermore, our liability for damage claims is excluded.

 


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10. - Disputes
1   The European Commission provides a platform https://ec.europa.eu/consumers/odr/ for online dispute resolution (OS platform) . We aim to settle any disagreements by mutual agreement. We are not obliged to participate in arbitration proceedings, nor can we offer participation in such proceedings.

 


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11. - Applicable law
1 Should any provision of these general terms and conditions be null and void, the rest of the agreement shall remain in force.
2 Dutch law applies, excluding the Vienna Sales Convention (CISG) and conflicts of law.
3 This choice of law shall apply only insofar as the buyer is not deprived of the protection afforded by mandatory provisions of the law of the state in which he/she is habitually resident at the time of his/her order.


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